Compliance
LHDN e-Invoice (MyInvois) for Malaysian clinics
LHDN's e-Invoice rollout means clinics need a way to issue MyInvois-compliant invoices without adding hours of admin. MedXOne submits e-Invoices to LHDN MyInvois for you — either a personal e-Invoice when a patient requests one, or a single consolidated monthly document for everyday walk-ins — straight from the billing screen you already use.
How e-Invoicing works in MedXOne
1. Enter your clinic tax details once
Add your TIN, business registration number, MSIC code and registered address in Settings. This is a one-time setup used on every e-Invoice.
2. Send per-receipt e-Invoices on request
When a patient asks for a personal e-Invoice (for example, for medical tax relief), the cashier submits it from the paid bill with the patient’s NRIC or passport — no separate system.
3. Submit one consolidated document each month
For the walk-in receipts that were not individually requested, MedXOne prepares a single consolidated monthly e-Invoice (buyer “General Public”), so you are not issuing one per visit.
4. Track status and print the QR
LHDN validates asynchronously; MedXOne shows each document’s status and, once validated, prints a MyInvois verification QR on the receipt.
e-Invoice is part of the whole clinic system
Because e-Invoicing lives inside the same platform as your queue, consultation, dispensing and billing, there's no double entry and no exporting to another program. A paid bill already has everything MedXOne needs to build the e-Invoice, and the consolidated monthly document is compiled from your paid bills automatically. That means compliance without changing how your front desk and cashier already work.
You can try all of this on the free plan (up to 150 patients) before you commit — unlimited patients and additional branches start from RM39/month.
Frequently asked questions
Does MedXOne support LHDN e-Invoice for clinics?
Yes. MedXOne submits e-Invoices to LHDN MyInvois on your clinic’s behalf. You can send a personal e-Invoice for a patient who requests one, or submit a single consolidated monthly document covering the walk-in receipts that were not individually requested.
What is a consolidated e-Invoice?
Most clinic patients are members of the public who do not ask for a personal e-Invoice. LHDN lets you combine those receipts into one consolidated e-Invoice per month instead of issuing one per visit. MedXOne prepares this monthly document for you with one line per receipt.
Does the receipt show a verification QR?
Yes. Once an e-Invoice is validated by LHDN, MedXOne prints a MyInvois verification QR on the A4 receipt so the patient can verify it on the official portal.
What do I need to set up?
Your clinic’s tax details (TIN, business registration number, MSIC code and address) are entered once in Settings. After that, sending an e-Invoice from a paid bill is a click, and the monthly consolidated document is prepared from your paid bills.
Get e-Invoice-ready — start free
Run your clinic and issue LHDN e-Invoices from one platform. Free up to 150 patients.
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